Returns & Exchanges
At Mythical, we stand by the quality of our products and offer a hassle-free 30-day return policy for all unused items in their original packaging. We aim to ensure your complete satisfaction with every purchase through a transparent and efficient exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original container and attach the prepaid shipping label provided via our portal to the outside of the box.
- 3.Ship the Item
Drop off your package at any authorized carrier location or schedule a pickup; your tracking number will automatically update in our system.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.